i) Introduction

The App allows users and members to view meditation and mental health–related videos. This Privacy Policy applies to the mobile application owned and operated by Dr. Kashika Jain.

This Privacy Policy describes how we collect, use, and handle the personal information you provide, as well as other information collected through your use of the App. It also explains your choices regarding your personal information and how you can access and update it.

We are committed to protecting the privacy of our users. We will only use and disclose your personal information as described in this Privacy Policy.

ii) Mobile Application Privacy Statement

Our collection, use, and disclosure of personal information comply with applicable laws and regulations. We do not sell or rent personal information of users to third parties.

iii) Security

The App has security measures in place to protect against loss, misuse, unauthorized access, or alteration of your information.

• Encryption using Secure Socket Layer (SSL)
• Secure transmission of data

However, please note that no method of transmission over the Internet, SMS, or email is completely secure. Therefore, we cannot guarantee absolute security.

iv) Revisions to the Privacy Policy

We may update this Privacy Policy from time to time due to:

• New features
• Changes in legal requirements
• Updates in our data practices

If significant changes are made, we will notify users through the App or website before they become effective.

We encourage you to review this Privacy Policy periodically.

v) Do We Use Cookies?

We do not use cookies in our mobile application.

vi) Collection, Use, and Disclosure of Personal Information

We only collect personal information necessary to provide our services.

A. Information We Collect

• Name
• Email Address
• Phone Number

How We Use This Information

• To provide requested services
• To respond to customer support queries
• To manage your account
• To send newsletters or updates
• To improve the app experience
• To conduct internal analysis
• To personalize user experience

B. Membership Applications

When you apply for a subscription or services through the App, you may be required to provide additional personal information. This information is used solely to evaluate your eligibility and provide services.

vii) Online Privacy Policy Only

This Privacy Policy applies only to information collected through the mobile application, not offline sources.

Data Retention and Account/Data Deletion Policy

1. Data Retention

We retain user information only for as long as it is necessary to provide our services and maintain the user’s account on the application.

User data remains stored securely on our servers while the user continues to use the application and maintains an active account.

We do not retain personal data for longer than necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by applicable law, regulatory obligations, dispute resolution requirements, fraud prevention, or security purposes.

2. Account Deletion by User

Users have full control over their account and personal data. Users may delete their account directly from within the application through the “Delete Account” option available in the Profile section of the app.

Once the account deletion request is initiated:

• The user account will be deactivated immediately.
• Access to the account and related services may be restricted or removed.
• Associated personal data linked to the account will be scheduled for permanent deletion from our servers.

3. Data Deletion Process

After a user deletes their account, we permanently remove the user’s personal information from our active systems and databases within a reasonable period of time.

We do not sell or transfer deleted user data to third parties.

4. User Requests and Support

If users are unable to delete their account through the application, or if they require assistance regarding deletion of their personal data, they may contact us at:

Email: info@drkashikajain.com

We will respond to verified deletion requests within a reasonable timeframe in accordance with applicable privacy laws and platform policies.

5. Security of Stored Data

We implement reasonable technical and organizational security measures to protect user information against unauthorized access, misuse, alteration, or disclosure while the data is retained on our systems.

Refund Policy

Due to the digital nature of our services (video-based courses), refunds are not provided once access has been granted.

To maximize benefits from the course, we recommend:

• Watching one lecture per day
• Completing each lecture fully
• Studying in a quiet environment
• Taking notes
• Practicing assigned exercises
• Applying techniques in daily life

Important Notes:

• Courses are designed carefully for psychological improvement
• Results require patience and consistency
• Positive outcomes depend on active participation

Disclaimer

This mobile application is intended to provide supportive guidance and educational content related to mental well-being; however, mental health conditions cannot be resolved solely through the use of this app.

Proper diagnosis and treatment require consultation with a qualified mental health professional such as a psychologist or psychiatrist.

While this app may assist you through regular practice of the provided videos and techniques, it does not guarantee recovery from any mental health condition.

Consistent effort, professional support, and individualized care are essential for effective treatment and long-term improvement.

Terms of Service

i) Introduction

By using this mobile application, you agree to these Terms of Service. If you do not agree, please do not use the App.

ii) License to Use

All content in this App is owned by Dr. Kashika Jain or licensed appropriately.

You may:

• View content for personal, non-commercial use only

You may NOT:

• Republish or redistribute content
• Sell, rent, or sublicense content
• Modify or copy content for commercial purposes
• Use content publicly without permission

iii) Prohibited Use

You must not use the App to:

• Engage in illegal or harmful activities
• Spread malware (virus, spyware, etc.)
• Perform data scraping or mining
• Send spam or unsolicited communications

iv) Restricted Access

Certain features require login credentials. You are responsible for maintaining the confidentiality of your:

• User ID
• Password

We reserve the right to suspend accounts if misuse is detected.

v) No Warranties

The App is provided “as is”, without warranties of any kind.

vi) Limitation of Liability

We are not liable for:

• Direct or indirect losses
• Loss of data, revenue, or profits
• Service interruptions

vii) Reasonableness

By using the App, you agree that these limitations are reasonable.

viii) Third Parties

Our employees, agents, and partners are also protected under these terms.

ix) Indemnity

You agree to indemnify and hold us harmless from any claims arising due to:

• Violation of terms
• Misuse of the App

x) Breach of Terms

If you violate these terms, we may:

• Suspend or terminate your account
• Restrict access
• Take legal action

xi) Assignment

We may transfer our rights without notice. You may not transfer your rights without permission.

xii) Severability

If any provision is invalid, the remaining provisions will still apply.

xiii) Entire Agreement

This document, along with the Privacy Policy and Refund Policy, forms the complete agreement between you and the App.

xiv) Law and Jurisdiction

These terms are governed by the laws of India, and disputes will be subject to Indian courts.

xv) Contact Information

For any questions or concerns:

📧 Email: info@drkashikajain.com

Last Updated

May 13, 2026